Legal notice

Lu&Bo Hotels

You are visiting Lu&Bo's, Luxury & Boutique Hotels, website, which contains information about tourist
establishments and hotels and where you can book rooms and contract packages, offers or any other
services offered by the establishments publicised.

OWNERSHIP
This website and the related domains are property of the trading company ICG QUALIS, S.L. The
reproduction, in whole or in part, of the design or contents of this website is prohibited.
The brand, model and designs of Lu&Bo, Luxury & Boutique Hotels, are also registered and protected,
and are also property of ICG QUALIS, S.L.
In accordance with the Law 34/2002 of Information Society Services (LSSICE), we inform you that ICG
Qualis, S.L., with Company ID B-66322520 and social address on Republica Argentina Avenue, 267 2º
5ª, 08023 Barcelona (Spain), is registered in the Barcelona Mercantile Register, Volume 44.369,
Page 110, Sheet 454151, 1st Inscription.
Henceforth, the commercial name Lu&Bo, Luxury & Boutique Hotels, will refer to that brand and to the
owner trade company ICG QUALIS S.L.

CONDITIONS OF USE
Anyone accessing this website is assumed to be a user of the website and as such commits to the
observance and fulfilment of the terms of this document, and to any other legal regulation which may be
applied. The user promises to use the website and its services and content without violating current
legislation, good faith, generally accepted uses or public order, refraining from using it for illicit
purposes, against the norms here described or in any other way that may damage third persons or
impede the normal use of this website to the rest of users. The services offered through this website
are intended for those over 18, so those users contracting services through this platform declare to be
over 18. The consequences of the use of this website are the exclusive responsibility of the user.

EXCLUSION OF USERS
Lu&Bo, Luxury & Boutique Hotels reserves the right to withdraw or to suspend at any moment and with
no need of prior notice, the provision of the services to those users who fail to comply with the
provisions of this document, or who breach the applicable legislation, public morality or public order.
The exclusion of the user shall not affect the relevant legal action being taken in order to demand
liability.

RIGHT OF MODIFICATION
Lu&Bo, Luxury & Boutique Hotels reserves the right to modify any type of information that may appear
on this website, and is not obliged to notify in advance or inform the users of these modifications, on the
understanding that publication on the website shall serve as notification. Consequently, every visitor or
user will be responsible for carefully reading the current legal notice each time he visits the website.
Hence, if the User does not agree with any of the conditions laid down herein, he should not use this website.

HYPERLINKS
Hyperlinks may offer access to websites managed by third parties, over which Lu&Bo, Luxury &
Boutiques Hotels has no control. In this sense, Lu&Bo, Luxury & Boutique Hotels cannot accept any
liability for the contents of these websites.

LIMITATION OF LIABILITY
Lu&Bo, Luxury & Boutique Hotels does not guarantee the reliability, availability or continuity of this
website nor the products and services offered to the user, hence denies all responsibility for damages
of whatever nature that might be attributable to the lack of availability, reliability or continuity of its
website or services,
presence of a virus or other elements within the contents. Nevertheless, the company will try to
facilitate, within its capabilities, technical assistance to the person concerned.
Lu&Bo, Luxury & Boutique Hotels will not be liable for the interruption of the service, suspension,
temporary failure of the server, loss of information, data, configurations, unauthorised accesses or
breaches of confidentiality that derive from technical and communication problems and from errors
caused by third parties and not directly attributable to Lu&Bo, Luxury & Boutique Hotels.
Access to the Website does not imply any obligation on the part of Lu&Bo,L uxury & Boutique Hotels to
control and ensure the absence of any virus or element in the contents that may alter the software or
hardware of the users or of those visiting the websites. Hence the company will not be liable for any
damages or prejudices of any nature that may derive from these elements.
Lu&Bo, Luxury & Boutique Hotels is not liable for any damages that may derive from the interferences,
interruptions, computer viruses and/or shutdowns of the operational functioning of the current electronic
system, which may be caused by third parties through illegal interferences in the system.
Lu&Bo, Luxury & Boutique Hotels is not liable for and does not control, approve or assume as its own
the services, contents, data, files, products or any type of material found at linked websites, so Lu&Bo,
Luxury & Boutique Hotels will not accept liability, under no circumstance, for the legacy of the contents
of their websites, being the sole responsibility of third parties, including without limitation, the respect of
legality, public morality or public order, of the contents and of the damages caused.
Lu&Bo, Luxury & Boutique Hotels does not control or guarantee the reliability, availability or continuity
of this website nor the products and services offered to the user by third parties hosted at
www.lubohotels.com, hence denies all responsibility for damages and or prejudice of all nature that
may be attributable to the lack of availability, reliability or continuity of its website or services. The user
will respond to any damage and/or prejudice of any nature that Lu&Bo, Luxury & Botique Hotels may
suffer through the no compliance with the law or with any of the conditions of this legal notice.
Lu&Bo, Luxury & Boutique Hotels, offers its tourist establishments and partner hotels (herein HOTEL) a
sales platform through this website, putting the hotel in touch with the users, potential customers of the
Hotel. The Hotel is responsible of the information published about its facilities, the booking conditions,
the payment conditions, the payment policies and cancellations, the quantity of units (rooms) on sale
and the prices applied to each type of room or service at all times. Consequently, Lu&Bo, Luxury &
Boutique Hotels is not liable for any responsibility of the content, conditions or prices applied by the
Hotel. The Hotel is the sole responsible of the services offered (accommodation, dining or meetings,
among others), as well as of the management of the payment of the booked services.
Given the nature of Lu&Bo Luxury & Boutique Hotels as a mere intermediary between the user and the
Hotel, and not being the provider of the service booked by the user, Lu&Bo, Luxury & Boutique Hotels
is not liable for the adequate provision of the services by the Hotel.
Any claim about the information, conditions, prices or provision of services must be lodged directly to
the Hotel. In case Lu&Bo, Luxury & Boutique Hotels receives a claim by the user, it will be derived to
the hotel, which will respond to the user.
Despite paying due attention to the information published, it may contain inaccuracies, mistakes,
omissions or improprieties. Lu&Bo, Luxury & Boutique Hotels does not guarantee the reliability,
accuracy and/or security of its content, and denies all responsibility.

CONTRACTING AND BOOKING PROCESS
According to the Article 27 of the LSSICE, the contracting process done through the Lu&Bo's, Luxury &
Boutique Hotel website, will happen in the following steps:
- First: Selection of the hotel, the offer, package or service through the search parameters, as well as of
the dates of the stay.
- Second: Selection of the type of room, number of units and number of people.
- Third: Selection of supplements and extra services with the display of the final price.
- Fourth: Filling in of personal data related to the booking, as well as the card number used as a
guarantee for the booking, and acceptance of the booking conditions, prices and conditions of the
chosen rate.
- Fifth: Completion of the booking, display of confirmation page.
- Sixth: Confirmation email with the booking information.
The completion of the reservation will generate an electronic document that will be incorporated to the
files of Lu&Bo, Luxury & Boutique Hotels. The user will have at all times full access and knowledge of
this document by an email after the confirmation of the reservation.
After the completion of the reservation, the user is requested to check out the content of the email to
identify possible mistakes in the data entry. Should a correction be needed, the user must send an
email to info@lubohotels.com providing the reservation number and the changes requested. Certain
modifications or cancellations may be in violation of the conditions of the rate or of the reservation
established by each hotel. Lu&Bo, Luxury & Boutique Hotels will request the modification to the hotel,
but does not ensure that the changes can be applied or that they may be done without incurring additional costs or penalty.

SECURITY IN THE COMMUNICATIONS
The security and confidentiality of transactions is ensured in the online booking service. The connection
to the transactional service is done through a safe server. It is the standard security technology on
internet, Secure Socket Layer SSL), which applies a system of encryption to provide the maximum
confidentiality of the data transmitted by these means. Information is transmitted encrypted, ensuring
that it is only intelligible by the user's computer and the server of the website's owner. The verification
that the connection is done through a safe server may be done through any of the following systems:
- Through the address www.lubohotels.com of the server, as a safe server starts with https://
- By means of an indication on your browser, whereby one or other of the bottom corners of the screen
displays a whole key.

COOKIES
This website uses cookies in order to collect statistical information about your navigation and to show
you advertising related to your preferences, generated through your navigation habits. By accessing
this website, the user consents to the use of cookies. In case the user does not accept the cookies, he
will have to end the navigation or configure the browser so that it prevents the incorporation of cookies
into his system.
In the following links, the user will find more information about the cookies stored in the browser, how to
allow their installation, how to block them or delete them from the computer.
- Firefox: http://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-
- Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
- Safari: http://support.apple.com/kb/ph5042
- Explorer: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internetexplorer-9

PERSONAL DATA PROTECTION
Lu&Bo, Luxury & Boutiue Hotels ensures full compliance with the provisions of the Law 115/1999 of
Personal Data Protection (LOPD).
At the moment of reservation, we request personal data such as name, address and email, telephone
number, payment information and preferences for your stay, among others.
These data will be mainly used for the management of the online booking. In case we are not provided
with all the required fields, Lu&Bo, Luxury & Boutique Hotels will not be able to answer your requests.
The user will be the sole responsible of the veracity of the information provided.
Lu&Bo, Luxury & Boutique Hotels informs the users that their personal data will be treated by the
company ICG QUALIS, SL, and that they will be provided to the selected hotel in order to manage the
reservation of the room or contracted services online.
Lu&Bo, Luxury & Boutique Hotels and the reserved Hotel/s may use these data in order to send or
request information related to your reservation or to keep you informed about promotions and novelties.
According to the Organic Law 15/1999 of Personal Data Protection (LOPD), Lu&Bo, Luxury & Boutique
Hotels informs that the personal data provided will be incorporated to a file owned by the company ICG
QUALIS, S.L, who commits itself to taking the necessary measures to guarantee the confidentiality of
the data and to prevent their disclosure to non-authorised third parties.
The user may exercise his rights of access, modification, cancellation and opposition, by writing to
Lu&Bo, Luxury & Boutique Hotels (ICG QUALIS, S.L.) to the attention of LOPD Manager, to the
following address: Republica Argentina Avenue, 267 2º 5º, 08023 Barcelona (Spain). The request must
contain, depending on to whom it may concern:
a) If the request is done by the cardholder:
- Identity of the applicant: Name and surname of the applicant and ID photocopy or a valid equivalent
document that certifies the applicant's identity.
- Address for notification purposes
- Specific request (access, modification, cancellation or opposition)
- In case of exercising your rights of modification or cancellation, specify the relevant data and or the
modification requested, as well as the supporting documents accrediting the request.
- Date and applicant's signature
b) If the request is done through a volunteer or legal representative:
- Identity of the applicant: Name and surname of the applicant and ID photocopy or a valid equivalent
document that certifies the applicant's identity.
- Identity of the representative: Name and surname of the representative and ID photocopy or a valid
equivalent document that certifies the applicant's identity.
- Document where the holder grants powers to the representative to act on his behalf.
- Address for notification purposes
- Specific request (access, modification, cancellation or opposition)
- In case of exercising your rights of modification or cancellation, specify the relevant data and or the
modification requested, as well as the supporting documents accrediting the request.
- Date and applicant's signature

INTELLECTUAL AND INDUSTRIAL PROPERTY
The user agrees and acknowledges that the brands, commercial names or distinguishing signs, all the
industrial and intellectual property rights on the contents and/or any other elements on the website are
exclusive property of Lu&Bo, Luxury & Boutique Hotels, or if applicable that he has the license or
specific authorisation of the authors or owners for their use.
Access to the information and contents of this webpage does not imply any type of waiver, processing,
licence or total or partial assignment of the rights, unless otherwise expressly established. The current General Conditions of Use of the Website do not award the Users any other right of use, alteration,
development, reproduction, distribution or public communication of the website and/or of its contents
other than those explicitly stated herein. Any other use or exploitation of any rights will be subject to the
express and previous authorisation specifically granted by Lu&Bo, Luxury & Boutique Hotels.
The user of this website undertakes to live by the rights laid out herein and to avoid any act that might
be damaging. In any case, Lu&Bo, Luxury & Boutique Hotels reserves the right to exercise whatever
legal measures or lawsuits it may be entitled to in order to defend its intellectual and industrial property
rights.
In order to report any possible infringement of the intellectual or industrial property rights, as well as of
any other contents of the website, you can make it through the following email: info@lubohotels.com

APPLICABLE LAW AND JURISDICTION
This legal notice and norms of use shall be governed by the Spanish Law. Lu&Bo, Luxury & Boutique
Hotels and the users, for any controversy that may be derived from their validity, execution, compliance
or total or partial resolution, are subject, with an express waiver of any other jurisdiction, to the
Tribunals and Courts of Barcelona (Spain).